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Live from Orlando - The Software Best Practices Conference - Full Day Webinar!

Thursday, April 8, 2010 9:00 AM - 3:00 PM Eastern Time

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Early Warning Signs of IT Project Failure

Leon Kappelman

Postmortem examinations of IT projects often reveal that long before problems and failures materialize there are significant “early warning signs” (EWSs) of trouble. EWSs are events or conditions that alert one of impending problems. EWSs indicate risks, probable future pain, or failure. Managers need to ask themselves as early as possible to what extent any EWS warrants project redirection or even termination. In this presentation Professor Leon Kappelman reports on a study of seasoned IT project professionals that ranks the importance of EWSs, describes four main sources of IT project risk (the Four Horseman of Project Pain); and provides practical advice about how to spot EWSs and what to do about them.

Dr. Leon Kappelman is a research scientist, teacher, author, speaker, and consultant whose research, publications, and presentations in software project management, enterprise architecture, and technology management have received world-wide recognition. He is Director Emeritus of the Information Systems Research Center and a Professor of Information Systems in the College of Business at the University of North Texas, where he is also a Fellow of the Texas Center for Digital Knowledge. His professional expertise includes software project management; technology-related legal and ethical issues including intellectual property; continuity of operations; performance measurement; system development and maintenance; enterprise architecture and strategy; and high-tech and public policy matters like privacy, security, and software quality. He currently serves as chair of the Society for information Management’s Enterprise Architecture Working Group and contributed to and edited the SIM Guide to Enterprise Architecture (CRC Press, 2010).


I'm Late, I'm Late, for a Very Important Date

David Herron

Welcome to Wonderland. I wonder when we will be finished with this project? I wonder how much this will cost? Does your customer live in Wonderland; constantly wondering when their project will be delivered. Wondering if it will be on time and within budget? Managing the technical resources and the programming staff is what project managers do, but what about managing the customer? One of the criteria for a successful project is that it meets customer expectations. However, we often pay little attention to properly setting and then managing our customers expectations. This presentation by David Herron will demonstrate how basic project management tools and techniques can be more effectively used to help manage customer expectations. Help your customers get out of Wonderland!

David Herron is a Founder of The David Consulting Group. Mr. Herron is an authority in areas such as Functional Measurement and Software Process Improvement. He has over 25 years of experience in software development. During the past ten years he has served as a consultant to Fortune 1000 companies in the areas of software metrics, software process improvement and applications outsourcing management. He is an acknowledged authority in the measurement and estimation of software productivity and quality, specializing in the determination of software project size, effort and cost. His engagements have supported clients on the use of metrics to monitor the impact of IT on the business, on the advancement of IT organizations to higher levels on the Software Engineering Institute's Capability Maturity Model and on the governance of offshore outsourcing arrangements. Mr. Herron is also the author, along with David Garmus, of Function Point Analysis: Measurement Practices for Successful Software Projects.


Why Do Software Projects Fail?

Bob Charette

Why do software projects fail? It’s simple, really. They're unaffordable. Why aren't they affordable? Because projects become overwhelmed by unplanned work and rework? Why does that happen? Because of a myriad of known but poorly managed risks, ranging from unrealistic project goals to sloppy development practices to commercial pressures that encourage taking gambles. All in all, software projects fail because the organization fails. In this talk, Robert Charette, a pioneer in enterprise and IT risk management, will talk about why software projects fail, and what can be done from both a project and organizational perspective to minimize failure, beginning with the risk management principle: Trust, but verify.

Dr. Robert Charette is the President of the ITABHI Corporation, an international high technology company involved in enterprise and program risk management consulting. He is the author of over 80 articles on software, systems, and business management in addition to the following books: "Software Engineering Environments: Concepts and Technology" (1986), "Software Engineering Risk Analysis & Management" (1989), "Applications Strategies for Risk Analysis" (1990), "Introduction to the Management of Risk" (1994, "A Unified Methodology for Systems Development" (1987) and "Decision Empowerment: A Parent's Guide to Raising Good Decision Makers' (2007). Several new books on managing enterprise risk are in progress.


Ensuring Project Success through Automated Project Governance

Bob Lawhorn

According to the Standish Group, more than half of all IT projects come in over budget, over schedule, or fail outright. Why is IT continually plagued by such dismal success rates? In this presentation, Bob Lawhorn proposes a solution to this problem. He will discuss an innovative new approach for automating and institutionalizing project governance best practices at both the executive and operational level.

Bob Lawhorn has over 40 years of experience in software development, measurement, and project estimation. He spent his first twenty years at Bethlehem Steel working on applications related to steel, mining, and ship building and his next twenty years at CAI, where he invented CAI's application development methodologies and fixed price estimating matrices. Bob is currently CTO of CAI where he spends most of time consulting with companies and government agencies on how to implement application development best practices within their own organizations.


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This webinar is produced by CAI's IT Metrics and Productivity Institute. For the Institute's full webinar schedule, please visit http://www.itmpi.org/webinars. For Institute events, please visit http://www.itmpi.org/events.

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