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Webinar Registration
Live from Detroit - Your Journey to World Class IT Conference - Full Day Webinar!
Tuesday, April 20, 2010 9:00 AM - 3:00 PM Eastern Time
What are You Getting for Your Software Maintenance Dollars?
David Garmus
Do you have difficulty in maintaining your legacy software systems? Have you been discouraged by the difficulty in transitioning to new technologies, languages and platforms? In this presentation, David Garmus will discuss current issues in maintaining legacy systems and identify those systems that have the greatest potential for outsourcing or replacement.
David Garmus is a Founder of The David Consulting Group (DCG), an SEI CMMI® Approved Transition Partner and a PSM Transition Organization that supports software development organizations in achieving software excellence with a metric-centered approach. David is an acknowledged authority in the sizing, measurement and estimation of software application development and maintenance. He serves as a Past President of the International Function Point Users Group (IFPUG) and as a member of the IFPUG Counting Practices Committee. He is also a member of QAI, PMI (and their Information Systems Specific Interest Group) SEI and the IEEE Computer Society (and their Standards Association). David is the author, along with David Herron, of Measuring The Software Process: A Practical Guide To Functional Measurements and Function Point Analysis: Measurement Practices for Successful Software Projects.
12 Myths of Maintenance
Don Reifer
In this presentation, Don Reifer unravels the twelve most common myths about software maintenance. As part of his talk, Don will discuss how IT organizations can put the information he provides to work to improve the manner in which they perform their software maintenance tasks. For example, Don will recommend that IT groups focus on regression testing because such revalidation and testing represent as much as seventy-five percent of the work organizations perform during the operations and support phase of the life cycle.
Don Reifer is an internationally-recognized software consultant. During his over 38 years in the software field, he has served as a consultant, built businesses, managed major projects, led recovery teams, served on red and greybeard teams, prepared proposals and served in executive positions in both industry and government. He has also served as a Visiting Associate at the Center for Systems and Software Engineering at the University of Southern California. Don has published more than one hundred papers and seven books. His many awards include the AIAA Software Engineering Award, the Frieman Award and the Secretary of Defense’s Medal for Outstanding Public Service.
How to Answer 5 Key Software Maintenance Questions
Ian Brown
In this presentation, Ian Brown will explore some of the key questions that organizations will want to answer about maintenance delivery. He will take a look at several measures that can be used to help answer those questions, as well as how to use multiple measures to help avoid unintended consequences. This presentation will emphasize practical application of these measures and provide examples from actual projects.
Ian Brown, a senior associate with Booz Allen Hamilton, leads the firm's Quantitative Software Analysis capability. He has 8 years of experience in software measurement and analysis, CMM/CMMI, and goal-question-metric (GQM) implementation. Ian was elected to the Board of Directors of the International Function Point Users Group (IFPUG) in 2004 and serves as the Secretary and Director of Communications and Marketing. Ian is a Certified Function Point Specialist (CFPS) and has earned a bachelors degree from Cornell University and a master degree in public policy from Harvard University. He has worked closely with the firm's Earned Value Management (EVM) capability to integrate software measurement concepts with EVM and is currently implementing the approach on a large maintenance and enhancement task at the Federal Deposit Insurance Corporation.
The Truth About Transition Management
Carl Pritchard
In this presentation, Carl Pritchard drives to the heart of risk in maintenance efforts…the tenuous moments of transition. Carl examines the surge in transition management practices and how they can be coupled with risk management practice to minimize the level of concern associated with the inevitable handoffs during the maintenance life cycle. Carl will challenge IT groups to create some level of consistent practice in transition to minimize the probability and impact of failure during these crucial moments of truth.
Carl Pritchard is the principal and founder of Pritchard Management Associates (PMA). He is a recognized lecturer, author, researcher, and instructor. He is the lead chapter author for risk management in the 4th Edition of the Guide to the Project Management Body of Knowledge, the ANSI standard for project management. His work as an instructor has taken him around the world, training with some of the leading international training organizations, as well as for private clients and the Project Management Institute®. He has presented at each of the last 13 North American Project Management Institute Symposia and Congresses. He is the U.S. Correspondent for the U.K. project management journal, Project Manager Today.
Transforming IT Management for Dramatic Business Success
Jim Ryan
In this presentation by Jim Ryan, an automated approach to data collection is outlined that can address classic metrics challenges, at both a technological and a cultural level, while at the same time institutionalizing standard processes throughout an organization so that the data we wind up with can be analyzed in a meaningful and consistent manner.
James Ryan is the Director of the CAI Consulting Practice in Wilmington, DE. His expertise is in business and technology transformation, process reengineering, performance management, and customer relationship management. Mr. Ryan has over forty years of experience in the information management industry helping clients redesign more effective businesses that result in the growth of profitable revenue streams as well as lower cost structures. He has worked with a wide variety of clients. He has worked in a variety of industries with a wide variety of clients including distribution, healthcare, manufacturing, development engineering, utilities, finance services and insurance. Prior to his position at CAI, Mr. Ryan had been a senior management consultant with the IBM Consulting Group. During his career with IBM, Mr. Ryan had held a variety of technical marketing, and general management positions. His field assignments have given Mr. Ryan broad experiences in the diverse problems associated with Information systems across a wide range of businesses. His information technology assignments included CIO and general management responsibilities for the operation of a large IBM Information Technology center. He was instrumental in the implementation of redesigned process and metrics that significantly improved the quality and efficiency of the center.
Please note that all webinar times are displayed in US Eastern Time.
This webinar is produced by CAI's IT Metrics and Productivity Institute. For the Institute's full webinar schedule, please visit http://www.itmpi.org/webinars. For Institute events, please visit http://www.itmpi.org/events.
Email policy: Registrants will receive email updates from the IT Metrics and Productivity Institute containing information about future educational opportunities. Email addresses may also be shared with the webinar presenter.
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