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Webinar Registration
Live from Detroit - The Software Best Practices Conference - Full Day Webinar!
Tuesday, September 28, 2010 9:00 AM - 3:00 PM Eastern Time
Practical QA Testing in a Configurable World
Joe Burns
In today’s world there are many systems that are being configured to adapt to ever changing business conditions. The solutions include the use of SOA architecture and commercial, off-the-shelf (COTS) software. In this presentation, Joe Burns will walk you through the appropriate techniques and approaches for testing these types of systems. A customer case study will be included.
Joe Burns has over 20 years experience developing and implementing products and services for the quality assurance industry. He is an entrepreneur and enjoys building world class QA solutions. He has successfully founded and developed testing products which are integrated with companies like IBM, TIBCO, and webMethods. He is one of only a handful of people that developed a startup product that is now being commercially sold all over the world. This product is currently on the Gartner's Magic Quadrant for Integration Testing. He is an expert in QA tools and processes and enjoys sharing his real life experiences with his audience.
Software Quality in 2010 - The State of the Art
Capers Jones
Software quality is a topic of importance throughout the world. Unfortunately software quality assurance groups are often understaffed for the work at hand, and also undercapitalized and under equipped. This presentation by Capers Jones attempts to cover the known factors which influence software quality results, including methodologies, tools, and staffing levels and provides empirical data on the impact of major quality approaches.
Capers Jones is Chief Scientist Emeritus of Software Productivity Research (SPR). Mr. Jones is the designer of several software cost and quality estimation tools including SPQR/20™, the first commercial software estimating tool to use function points as the basis for sizing source code and other deliverables such as specifications and user documents. He is also an international consultant on software management topics, a speaker, a seminar leader, and a prolific author. As an author, Mr. Jones has written 14 books including his best seller "Applied Software Measurement: Assuring Productivity and Quality." His most recent book is "Estimating Software Costs."
The ROI of Improving Software Quality
Herb Krasner
Leading organizations have learned that whenever proactive quality management with measurable outputs is used as a foundation for action, the concept of financial ROI is applicable. However, this is not yet become common practice in many IT organizations. In light of an increased focus on quality and customer satisfaction, IT executives and managers have raised the question: What is software quality's ROI? The answer to this question is unique for every organization and is based on two fundamental conditions: quality must be measurable (preferably in dollars) and a cause-and-effect relationship must exist between quality and financial results (e.g. costs, revenue, etc.). This presentation with Dr. Herb Krasner explores the following basic questions: 1. How can "good" software quality increase ROI? and; 2. How can "poor" software quality decrease ROI? Examples and cases of actual company software quality ROI results will be presented, and their implications discussed.
Dr. Herb Krasner is a senior faculty member at the University of Texas at Austin, and the Director of the Software Engineering Industry Affiliates Program. He is best known for his leading edge work on modeling the costs of software quality, reporting the ROI data for software process improvement, coaching organizational improvement programs and reporting the results from his empirical studies of professional programmers. He has published over 55 papers, articles and book sections and has been lead CMM assessor on over 40 CMM capability assessments.
Techniques for Improving Software Quality
Beth Layman
Improved performance in software development can be achieved by investing in continuous and methodical best software development practices. In this presentation, Beth Layman will review proven quality assurance techniques used by project teams throughout the life cycle, including Prototyping, Peer Reviews and Inspections, Testing, and static and dynamic Code Analysis.
Beth Layman has more than 20 years of experience in the software industry as a senior manager and professional consultant. Her work experience encompasses a wide range of markets and industries including commercial, government, aerospace, IT services, and product software organizations. Beth has provided process improvement-related training, assessments and consulting services, using various models including CMMI, and is an SEI SCAMPI Authorized Lead Assessor. Beth is a recognized authority on software measurement and quality management, and is a co-author of Practical Software Measurement: Objective Information for Decision Makers.
Cost of Quality
Gary Gack
Many organizations are facing the challenge of measuring the results of efforts they devote to improving performance. The Cost of Quality metric is a very effective way to measure the results realized by applying any or all of the various industry standards and best practices, including Lean Six Sigma, PMI's PMBoK, ITIL, and SEI's CMMI. Our featured presenter Gary Gack brings a deep understanding of all of these best practices and in this session clearly explains how the CoQ metric can be used.
Gary Gack, is the founder and President of Process-Fusion.net, a provider of Assessments, Strategy advice, Training, and Coaching relating to integration and deployment of software and IT best practices. Mr. Gack holds an MBA from the Wharton School, is a Lean Six Sigma Black Belt and an ASQ Certified Software Quality Engineer. He has more than 40 years of diverse experience, including more than 20 years focused on process improvement. He is the author of many articles and a book entitled Managing the Black Hole: The Executive’s Guide to Software Project Risk. LinkedIn profile: http://www.linkedin.com/in/garygack.
Please note that all webinar times are displayed in US Eastern Time.
This webinar is produced by CAI's IT Metrics and Productivity Institute. For the Institute's full webinar schedule, please visit http://www.itmpi.org/webinars. For Institute events, please visit http://www.itmpi.org/events.
Email policy: Registrants will receive email updates from the IT Metrics and Productivity Institute containing information about future educational opportunities. Email addresses may also be shared with the webinar presenter.
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