Industry data and experience indicate finding and fixing defects consumes more than 50% of total software cost in most organizations. Yet, best in class organizations reduce these costs by 50% or more. In this session we will explore how that can be accomplished by using a model to simulate the impact of alternative strategies. The model will be made available to participants in the webinar – you will learn how to model alternatives using your own data. This session, to be delivered by Gary Gack of Process-Fusion.net, is based on his forthcoming book Managing the “Black Hole”: The Executive’s Guide to Software Project Risk.

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This webinar is produced by CAI's IT Metrics and Productivity Institute. For the Institute's full webinar schedule, please visit http://www.itmpi.org/webinars. For Institute events, please visit http://www.itmpi.org/events.

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